Privacy Policy

Last Updated: Feb 12, 2026

Afro Plug (“Afro Plug,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you use our website, ticketing platform, and related services (collectively, the “Platform”).

By using Afro Plug, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal data necessary to provide our services effectively and securely.

A. Information You Provide Directly

When you use our Platform, we may collect:

• Full name

• Email address

• Phone number

• Billing and payment information

• Event preferences

• Communications you send to us

B. Automatically Collected Information

When you access our Platform, we may collect:

• IP address

• Browser type and device information

• Pages visited and time spent

• Referral source

• Cookies and tracking data

C. Payment Information

All payments are processed securely via Stripe or other authorized payment providers. Afro Plug does not store full credit/debit card details on our servers.

2. How We Use Your Information

We process personal data for the following purposes:

• To process ticket purchases and issue QR-coded tickets

• To provide event confirmations and receipts

• To communicate event updates and announcements

• To provide customer support

• To improve our website functionality and user experience

• To prevent fraud and ensure security

• To send marketing communications (with your consent)

We only process personal data where we have a lawful basis to do so.

3. Legal Basis for Processing (GDPR Compliance)

Where applicable, we rely on the following legal grounds:

• Contractual necessity (processing ticket purchases)

• Legitimate interests (improving services, preventing fraud)

• Consent (marketing communications)

• Legal obligations (compliance with applicable laws)

4. Sharing of Information

We do not sell your personal data.

We may share information with:

• Event Organizers (to manage attendee lists)

• Payment processors (e.g., Stripe)

• Email/SMS communication providers

• Analytics providers (e.g., Google Analytics, Meta Pixel, TikTok Pixel)

• Legal or regulatory authorities when required

All third parties are required to safeguard your data.

5. Data Retention

We retain personal data only as long as necessary to:

• Fulfill ticketing and event obligations

• Comply with legal and tax requirements

• Resolve disputes and enforce agreements

When no longer required, your data will be securely deleted or anonymized.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion (“Right to be Forgotten”)

• Restrict or object to processing

• Withdraw consent for marketing

• Request data portability

To exercise your rights, contact us at: [Insert Email Address]

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience

• Analyze website performance

• Deliver personalized marketing

You may disable cookies through your browser settings; however, some features may not function properly.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption

• Secure payment gateways

• Access controls

• Fraud monitoring systems

While we take reasonable steps to protect your information, no online platform can guarantee absolute security.

9. International Data Transfers

Your information may be processed outside your country of residence. Where required, we ensure adequate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Children’s Privacy

Afro Plug does not knowingly collect personal data from individuals under 18 without parental or legal guardian consent. If we become aware of such data collection, we will take appropriate steps to delete the information.

11. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Platform constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Afro Plug